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What Veterans Need to Know About How VA's Health Record System Is Changing

VA is Transitioning to A New Electronic Health Record

In May 2018, the Department of Veterans Affairs (VA) began a multiyear effort to migrate Veteran health data to a modern electronic health record (EHR) that will give VA providers secure access to a patient’s complete medical history from the time they entered military service through their transition to Veteran status and beyond. Our nation’s Veterans deserve high-quality health care, including access to a comprehensive EHR that eliminates the need to manage cumbersome printed health records, endure repeat tests or relay basic information, such as drug allergies, to different providers. The new EHR will help improve delivery of care and simplify the patient experience. VA’s current EHR systems have been in use for almost 40 years and supported care for generations of Veterans, but furthering VA’s mission to transform how it provides health care requires a more connected, interoperable system.

  • A common system to bring together health records from the Department of Defense (DOD), the Department of Homeland Security’s U.S. Coast Guard (USCG), community care providers and VA.

  • Faster, smarter care decisions powered by data analytics that take a broad view of a Veteran’s medical history and service record.

  • An improved and consistent scheduling experience at VA medical facilities and community care partners nationwide.

  • Advanced cybersecurity measures to ensure data privacy.

  • The ability to leverage industry-leading technology and add new functionality so providers can best serve the unique needs of Veterans.

Patient having a conversation with a clinician who is poiting to information on a mobile device

Bringing Your Complete Health Record Together

Patient information from different doctors, pharmacies and labs will be stored in a common EHR and in a format that is quickly and easily accessible. Coordination between DOD, USCG, community care providers and VA allows a Veteran’s complete health record to follow them anywhere, regardless of where they served or where they seek VA care.

A Connected Future

  • A consolidated health record will allow providers to see the full picture of a Veteran’s medical history to make better decisions for their patients and drive better health outcomes.
  • Modern data analytics tools in the EHR will improve preventive care by identifying health trends affecting Veterans who served in a particular time and place.
The ability to connect disparate system will provide tremendous benefit to the Veteran and health care providers

When Will My Provider Switch to the New System?

VA began deploying its new EHR in October 2020 at select VA medical facilities in the Pacific Northwest and will install the system nationwide over the next several years. Most Veterans will not see immediate changes to how they view their medical records or receive health care. VA will continue to maintain and support its current EHR systems throughout the transition period to ensure there is no interruption in the accessibility and delivery of care. Veterans can expect to learn more as their local facilities prepare to migrate to the new EHR.

Page last updated on April 26, 2022

Electronic Health Record Modernization

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